Amazing piece on Mashable, finally the issues we've been writing about here for 10-plus years are starting to surface in dramatic terms in the commercial space. To all vendors who are tuned in, look for ways you're keeping your users from managing their own data. The users are getting educated, fast. Better to be on the right side of this one.
Facebook could easily be the place where the dam breaks. It's attracting so many users, who may at some point realize that they want control of the data that's locked up inside Facebook. Then vendors who have been on the right side of this issue will be the heroes.
It happened with copy protection, a similar issue to data lock-in. One vendor with a very popular product took the lead in challenging the more established companies. Borland, with Sidekick, was the product that broke the dam. Users wised up and refused to buy products that were copy protected. It could happen again.
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